Jira Service Management

{"xsrfToken":"0ac6bc4a-48a5-425e-b7f7-cca8af3f4708_4d5c75274309f63294fafcabcbfb83571e9de388_lout","branding":{"id":"3","key":"cs","name":"AirWorks Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#010e1f","headerLinkHoverBGColor":"#010e1f","headerBadgeColor":"#010e1f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e7dbba65-19c6-4b11-bb6b-abcf6a742e04/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MTZkZmFkYi1kMjcyLTQzZGYtODk3Mi02ZmFmYzkxMzRlNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3ZGJiYTY1LTE5YzYtNGIxMS1iYjZiLWFiY2Y2YTc0MmUwNCI6WyJyZWFkIl19LCJleHAiOjE2NTY2Mjg5MjQsIm5iZiI6MTY1NjYyODMyNH0.JX_IrY5-uL4yxwEWsf6a5LOpQjPtRnYWA2YoccutYKg&client=616dfadb-d272-43df-8972-6fafc9134e75&mode=fit","logoId":"e7dbba65-19c6-4b11-bb6b-abcf6a742e04","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AirWorks Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AirWorks Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2a199d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0212fe46-f329-4c65-978c-f1eb6e647cd4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MTZkZmFkYi1kMjcyLTQzZGYtODk3Mi02ZmFmYzkxMzRlNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyMTJmZTQ2LWYzMjktNGM2NS05NzhjLWYxZWI2ZTY0N2NkNCI6WyJyZWFkIl19LCJleHAiOjE2NTY2Mjg5MjQsIm5iZiI6MTY1NjYyODMyNH0.I1jS10bPWOggVaJmb6VfJ_-C0wL7kUdVCWFvL-2_FZ0&client=616dfadb-d272-43df-8972-6fafc9134e75&height=300&mode=fit","bannerMediaApiFileId":"0212fe46-f329-4c65-978c-f1eb6e647cd4","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"cs","projectId":10065,"serviceDeskId":3,"name":"AirWorks Customer Support","description":"<p>Welcome! You can raise a Customer Support request with the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"47","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"","icon":10550,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"48","name":"Corporate Inquiry","descriptionHtml":"","callToAction":"Corporate Inquiry","introHtml":"","icon":10550,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"12","name":"Account administration support","descriptionHtml":"","callToAction":"Account administration support","introHtml":"<p>Need help accessing your account or troubleshooting in our web app? Select this to request assistance.</p>","icon":10466,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[4],"key":""},{"id":"13","name":"Contract and billing questions","descriptionHtml":"","callToAction":"Contract and billing questions","introHtml":"<p>Have a question about your contract or billing status? Select this and we'll be in touch.</p>","icon":10536,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"17","name":"Report a bug in AirWorks software","descriptionHtml":"","callToAction":"Report a bug in AirWorks software","introHtml":"<p>Have you experienced any problems in our web app? If so, please report them here.</p>","icon":10545,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"18","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Have any idea for new features or improvements for our web app? If so, please let us know here.</p>","icon":10535,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"23","name":"Issue with AirWorks project deliverable","descriptionHtml":"","callToAction":"Issue with AirWorks project deliverable","introHtml":"<p>Have a question or concern with the work we delivered? Select this and we'll take a closer look.</p>","icon":10468,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[4],"key":""},{"id":"15","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://airworksus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[23,12,13,17,18,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a721d854-f269-3ebc-be36-0fc1051b7587","appLinkName":"System Confluence","appLinkUrl":"https://airworksus.atlassian.net/wiki","spaceKey":"ASKB","spaceName":"AirWorks Support Knowledge Base","spaceUrl":"https://airworksus.atlassian.net/wiki/spaces/ASKB","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://airworksus.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-v81.thinktilt.net/portal/3/create/?admin=false&xdm_e=https%3A%2F%2Fairworksus.atlassian.net&xdm_c=channel-com.thinktilt.proforma.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.add-on&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlNmMyOGQyNDUxMzQxYzdhMDgzODZkMmMzN2IyNTBkY2FiM2U5ZjUxNzkzNzA2ODUyMmEzNTYwZGYzYzc0NmJhIiwiaXNzIjoiMGI3NmY0MTctYWM5MS0zNjE5LWFhMDMtOWZjZTQ3OTZiOTY2IiwiY29udGV4dCI6e30sImV4cCI6MTY1NjYyOTIyNCwiaWF0IjoxNjU2NjI4MzI0fQ.bJqMiIBxcjK-6nEHuMIUzuOXQaObnZzk5msl7Q0zzj4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBiNzZmNDE3LWFjOTEtMzYxOS1hYTAzLTlmY2U0Nzk2Yjk2NiIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQ1MiLCJpZCI6IjEwMDY1In19fSwiZXhwIjoxNjU2NjI5MjI0LCJpYXQiOjE2NTY2MjgzMjR9.wtkOnWXbHZcf77EhuEABPKdSNljRQkk2g6dsI0sPAXg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CS\\\",\\\"id\\\":\\\"10065\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CS\\\",\\\"project.id\\\":\\\"10065\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://pf-v81.thinktilt.net\",\n \"hostOrigin\":\"https://airworksus.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}